Privacy policy

Welcome to vaporsr.shop (“we”, “us”, or “our”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what we collect, how we use it, how we share it, and the choices you have when you interact with our website www.vaporsr.shop (the “Website”).

By using the Website, you agree to this Privacy Policy. We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page with a new effective date. Your continued use of the Website after changes means you accept the updated Policy.

Scope

  • Information collected through the Website.
  • Communications via email, text, or other electronic messages between you and the Website.
  • Applications, including mobile applications, that link to this Privacy Policy.
  • Interactions with our advertising and applications on third-party services that link to this Policy.

This Policy does not apply to data collected offline or via other channels, or by third parties through links or content accessible from our Website.

Children’s Privacy

Our Website is not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you believe a child provided personal information to us, please contact us and we will delete it.

Information We Collect

  • Identifiers & Contact Information: name, email address, postal address, phone number.
  • Account Information: account ID, profile details, preferences, order and purchase history.
  • Billing & Payment: payment card type and last four digits, billing address, transaction details (processed by secure payment providers; we do not store full card numbers).
  • Security & Logs: login events, IP address, device identifiers, audit logs.
  • Device & Browsing: cookie IDs, pages viewed, clicks, referring URLs, approximate location.
  • User Content: messages, reviews, uploads, and other information you submit.
  • Inferences drawn from the above to help personalize your experience.

We collect information (i) directly from you, (ii) automatically as you use the Website (via cookies and similar technologies), and (iii) from service providers or partners (e.g., payment, analytics, security).

How We Use Your Information

  • Provide, operate, and improve the Website, products, and services.
  • Process orders, payments, returns, and customer support requests.
  • Personalize content and recommend products.
  • Communicate with you about your account, orders, and policy or service updates.
  • Maintain security, prevent fraud, and conduct auditing & troubleshooting.
  • Comply with legal obligations and enforce our Terms & Conditions.

We do not collect or sell personal information as our primary business model. We do not rent or sell your personal information to third parties.

Information Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information, including SSL/TLS encryption for data in transit. However, no method of transmission or storage is 100% secure.

Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy, unless a longer retention period is required by law. Typical retention periods include: order and tax records up to 7 years; customer support records up to 3 years; cookie identifiers according to their lifespan or until you delete them.

Cookies & Similar Technologies

We use cookies, pixels, and similar technologies for essential site functions, analytics, and to understand how our Website is used. You can manage cookies via your browser settings and, where available, our cookie banner preferences.

How We Share Information

  • Service Providers: payment processors, fraud prevention, fulfillment & shipping partners, customer support tools, analytics and security vendors—only to perform services on our behalf under confidentiality obligations.
  • Legal: to comply with law, enforce our policies, or protect rights, safety, and property.
  • Business Transfers: in connection with a merger, acquisition, or asset sale, subject to this Policy or a successor policy with comparable protections.

We do not sell your personal information. If we “share” personal information for cross-context behavioral advertising under applicable U.S. law, we provide an opt-out mechanism (see “Your Rights & Choices”).

Your Rights & Choices

  • Access, Correction, Deletion: you may request access to, correction of, or deletion of your personal information by emailing us at support@vaporsr.shop.
  • Marketing Communications: you can unsubscribe from marketing emails via the “unsubscribe” link or by contacting us.
  • Cookies/Ads: adjust browser settings, use our cookie banner (if available), or visit Google’s Ads Settings (link above).

California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

  • Know the categories of personal information we collect, use, disclose, and (if applicable) share.
  • Access & Portability of specific pieces of personal information.
  • Delete personal information, subject to legal exceptions (e.g., tax or fraud prevention).
  • Correct inaccurate personal information.
  • Opt-out of “sharing” for cross-context behavioral advertising (if applicable).
  • Non-discrimination for exercising your privacy rights.

Sale/Share: We do not sell your personal information. If we “share” information for advertising as defined by CPRA, you can opt-out by adjusting cookie preferences or contacting support@vaporsr.shop. Authorized agents may submit requests with proof of authority and user verification.

EU/EEA & UK Notice (GDPR – Simplified)

While we primarily serve customers in the United States, we comply with applicable privacy laws, including GDPR where relevant. If you are located in the EU/EEA or UK, you may have additional rights (access, rectification, erasure, restriction, portability, and objection). To exercise these rights, contact support@vaporsr.shop. We process personal data based on legitimate interests, contract performance, legal obligations, and consent where required.

Do Not Track

Some browsers offer a “Do Not Track” (DNT) setting. Because there is no common industry standard for DNT, we do not currently respond to DNT signals.

Contact Us

If you have questions or requests regarding this Privacy Policy, please contact us:

vaporsr.shop
Email: support@vaporsr.shop
Address: 10 HILLSIDE ST, NORFOLK, CT 06058-1122, USA

Effective date: 2025-08-23